Is Obama or Romney a better leader? How to judge.

The trick is – find the right stuff to read. This originally appeared on management.fortune.cnn.com

at

http://management.fortune.cnn.com/2012/08/14/is-obama-or-romney-a-better-leader-how-to-judge/

and I think that the writer has really nailed some important points on leadership. So with full attribution to John Ryan, I reproduce it here.

Here are five crucial leadership skills for the most powerful CEO of all — the U.S. President.

By John Ryan

FORTUNE — With the U.S. presidential election fast approaching, we will hear a lot from pundits and partisans over the next few months, not to mention President Obama and Gov. Mitt Romney themselves, about how one candidate’s leadership skills are superior to his opponent’s.

You can take their word for it — or you can decide for yourself. And if you’re interested in making up your own mind about which candidate is the better leader, please read on.

Here are five crucial leadership skills for the most powerful CEO of all — the U.S. President. As you watch the conventions and debates this fall and follow press coverage of the election, give some serious thought to how the candidates score in each of these areas:

1. Self-awareness:  Effective leadership starts with real knowledge and acceptance of our own strengths and weaknesses. And, typically, we are our own worst judges in both areas. So candidates shouldn’t try to figure this out themselves. Instead, do they attract people who tell them what they need to hear about their performance, instead of what they want to hear? And do they make positive changes based on that feedback?

MORE: The myth of the ‘entrepreneurial employee’

George Washington was not always the soul of steadiness and reason that history books make him out to be. In fact, as Ron Chernow writes in his award-winning biography of the first president, Washington had a hair-trigger temper that could lead him to say and do foolish things. But some trusted associates wouldn’t let him get away with it, and, at their urging, he worked for years to master this problem. By the time he became our first president, he had mostly corrected it, which was crucial for our country in its early years.

2. Vision: A compelling view of the future inspires, clarifies, and focuses the work of individuals, organizations, and entire nations. Take a look at both candidates’ visions of success. What are they? Do they even have one, or are their goals mostly small and tactical? In the rush to win an election, candidates can ask people to get behind an effort without ever really giving them a good reason why.

Franklin D. Roosevelt, by contrast, had a sweeping vision of where he wanted to lead America. In the darkest days of the Great Depression, he believed that the U.S. could set the stage for decades of prosperity by balancing the extremes of unregulated industrial capitalism and socialism. He delivered the New Deal to plow a lasting middle ground between growth and security. Even before World War II, FDR also wanted the U.S. to move from isolationism to international involvement — and his leadership through that war ultimately redefined the United States’ position on the global stage.

3. Building a team: World-class leaders know they can’t be good at everything or know everything in our age of nonstop action and information. So they build teams that make up for their shortcomings in knowledge, perspective, and experience. Ask yourself what kind of teams Obama and Romney have built. Do their closest colleagues bring new ideas, varied backgrounds, and contradictory views to the table? Or do they all think alike?

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As Doris Kearns Goodwin explains in Team of Rivals, Abraham Lincoln came to Washington, D.C. in 1861 without many influential friends or even much knowledge of how politics in the city worked. He could have just blundered ahead on his own as some of our presidents have done. Instead, he pulled together a disparate set of political titans that included some of his greatest enemies. His team always struggled to stay on the same page, but there was no question it included the most experienced and astute talent available. By inviting disagreement and viewing a situation from as many angles as possible, Lincoln greatly enhanced his ability to make well-informed decisions during a gut-wrenching era of civil war.

4. Learning from mistakes: Judgment is at the core of leadership, and developing it requires missteps. All of our presidents have made some bad decisions, as our next president will inevitably do as well. The question is: how well do Obama and Romney learn from their mistakes — and how quickly? And, even more crucially, are they willing to admit them in the first place?

George Washington, believe it or not, was not a man of great strategic or tactical brilliance. As David McCullough writes in 1776, he was prone to indecision and stupefying errors of judgment in the early years of the Revolutionary War. But Washington was incredibly persistent. More than that, he also made a habit of quickly examining what went wrong on the battlefield, learning from it and not letting it happen again. It was a habit that he later applied to great effect with international diplomacy and his dealings with Congress, and it meant he was always improving as a leader.

5. Working the system:  As David Gergen notes in his book Eyewitness to Power, we sometimes act as if making a good public case is all presidents need to do. In reality, the public is just one piece of a very complex puzzle that must be solved to get things done. There’s also Congress, the media, interest groups, and other countries. In this time of great volatility and uncertainty, neither party has all the right answers to our country’s challenges. So, despite what hysterical pundits would lead us to believe, hearing from all sides and going with compromise is necessary — and achieving that means knowing how to navigate the political system. Is there evidence that Obama and Romney can do that?

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From his years of holding top leadership positions in the U.S. Army and leading Allied forces to victory in World War II, Dwight Eisenhower became a master of working large organizational systems. He carried those skills into his presidency. There, he would gather exceptionally bright advisers with a wide array of viewpoints. They debated vigorously while he sat and listened. In developing national security policy, as scholar Fred Greenstein has recounted, Eisenhower had agencies draft competing policy recommendations that would then be subjected to extensive, no-holds-barred debate. In doing so, he built a reputation for reaching out to different sides, being comfortable with disagreement and ultimately getting disparate groups of people to work together.

With all the smoke and mirrors every presidential campaign brings, it can be tough to sort out the truth. But by focusing on the five key skills outlined here, you should have a good sense of who you think the better leader is come Election Day.

John Ryan is president and CEO of the Center for Creative Leadership. He previously served as chancellor of the State University of New York and superintendent of the U.S. Naval Academy, in Annapolis, Md. He was a pilot during a 35-year career in the Navy, retiring as a vice-admiral.

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A 6 minute TED talk that will cut to the core

I have just viewed a six minute TED talk entitled “Before I die…”

The speaker relates how she coped with the death of a loved friend, someone who was ‘as a mother’ to her.

It’ll only take you six minutes, go on, watch it NOW

When next you are facing difficult issues in the workplace, think back on what Candy Chang had to share with you

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Dealing with conflict

As well as being able to handle conflict when it arises, teams need to develop ways of preventing conflict from becoming damaging. Team members can learn skills and behaviour to help this.

Here are some of the key ones to work on:

  • Deal with conflict immediately – avoid the temptation to ignore it.
  • Be open – if people have issues, they need to be expressed immediately and not allowed to fester.
  • Practice clear communication – articulate thoughts and ideas clearly.
  • Practice active listening – paraphrasing, clarifying, questioning.
  • Practice identifying assumptions – asking yourself “why” on a regular basis.
  • Don’t let conflict get personal – stick to facts and issues, not personalities.
  • Focus on actionable solutions – don’t bang on about what can’t be changed.
  • Encourage different points of view – insist on honest dialogue and expressing feelings.
  • Don’t look for blame – encourage ownership of the problem and solution.
  • Demonstrate respect – if the situation escalates, take a break and wait for emotions to subside.
  • Keep team issues within the team – talking outside allows conflict to build and fester, without being dealt with directly.
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Timeline for new Worker’s Comp changes–from WorkCover, 7 August 2102

The changes will be introduced in stages.

The changes, which took effect on 19 June 2012, included

  • new arrangements for journey claims, lump sum payments and nervous shock, heart attack and stroke and disease injuries.
  • The most seriously injured employees (with greater than 30 per cent whole person impairment) will begin receiving their new benefits from 17 September 2012, irrespective of when they were injured.
  • Workers injured at work on or after 1 October 2012 will receive benefits based on their actual pre-injury earnings under the new legislation from then.
  • The new WorkCover Independent Review Officer will provide simple, non-adversarial reviews of decisions made about benefits and work capacity from 1 October 2012.
  • All other injured workers will be transitioned to the new legislative requirements, including work capacity assessments, from 1 January 2013 and their claims will be processed under existing legislation prior to that time.

A legal stakeholder reference group is considering the impact of the new legislation on the provision of legal services under the scheme and is preparing an issues paper for public discussion.

Workers Compensation changes- Information for workers

Workers Compensation changes- Information for employers

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Are they contractors, or are they really employees?

(this is an excerpt from http://www.hcamag.com/newsletter/content/143050/)

The following questions should be asked before appointing contractors in their role as providers of labour who claim to operate under a sole trader / business structure:

  • Who owns the business?
  • Who controls the operation / work?
  • Who owns the office space?
  • Who owns the tools?
  • Who does the contractor provide duties to?
  • Does the independent contractor bear a risk of profit or loss?
  • Is there a creation of goodwill?
  • How is the independent contractor paid?

The distinction was established by the High Court in the Hollis and Vabu case (2001), in which the bike couriers had only some features of an independent contractor, and were ultimately classed as employees because they were not operating a business.

Key takeaway: All companies that engage independent contractors should not only ensure proper contracting arrangements be implemented from the very beginning of the employment relationship, but any arrangements should be regularly reviewed as a risk mitigation strategy. There can be significant penalties for employers found to have engaged in sham contracting.

For more information on independent contractors vs employees, click here to read the Fair Work fact sheet.

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Mediation–background and links information

These links are very useful for information and/or background. There is some energy gathering around the use of the term Appropriate Dispute Resolution (ADR) rather than Alternative Dispute Resolution (ADR).

Mediation can be very formal – which is what these sources of info refer to. It is not possible mediate when the mediator is one of the parties – tho a lot of people think they do this. More properly, when that happens it is negotiation, or dispute resolution, or conflict resolution, or dealing with difficult people….

The National Alternative Dispute Resolution Advisory Council (NADRAC)

This is the Council which manages the industry associations which register as accrediting bodies for mediators at the National Standard. Lots of useful info here….

http://www.nadrac.gov.au/what_is_adr/NationalMediatorAccreditationSystem/Pages/default.aspx

The Mediator Standards Board

This is a voluntary membership Board, BUT it is important because it is the Australian Standard by which mediators are credentialed. Individuals can’t register with the Board, they have to go through an approved Accreditation body (like IAMA) . The Mediator Standards Board was created after the NADRAC

http://www.msb.org.au/accreditation-bodies

The Institute of Arbitrators and Mediators of Australia (IAMA)

I am a credentialed mediator registered with the IAMA

The journals listed may provide some useful info, depending on what you are looking for

http://www.iama.org.au/publications.htm

LEADR (Lawyers Engaged in Alternative Dispute Resolution)

LEADR are also a very good mediator credentialing and accreditation body.

http://www.leadr.com.au/

The Australian Mediation Association

This group has a very forward thinking approach to mediation. The links page give links to lots of web info and blogs – you’ll get heaps of info, tho you’ll have to read ….

http://www.ama.asn.au/links/

The NSW Bar association

Many lawyers, solicitors and judges(once they step down from the bench) get involved in mediation. When I trained, I was one of only three out of a total of 24 who was not either a solicitor, a lawyer, a Queen’s Council, a Chief Justice, or a retiring Judge.  Lawyers often attend mediations as advisors to their clients engaged in the process.

http://www.nswbar.asn.au/docs/professional/adr/documents/Commentaryapprovalstndrds.pdf

The NSW Gov Attorney General & Justice Dept.

The LawLink site is very good for information on Alternative Dispute Resolution

http://www.courts.lawlink.nsw.gov.au/cats/alternate_dispute_resolution.html,c=y

There’s lots of info on YouTube if you want to see mediation happening. Just search – mediation

There is a great Harvard guy known as William Ury, who wrote a book a while ago called Getting to Yes click the link to go straight to it.

I also like Stephen Covey’s work on The Third Alternative This link will take you to the YouTube page with all of the material there – it is work watching the whole lot! -tho there is a bit…

Still in YouTube, the Program on Negotiation run by Harvard Law School is excellent. Have a look on their website too at

http://www.pon.harvard.edu/ there is lots of info there.

The High Conflict Institute HCI (USA)

Bill Eddie. This guy is an expert, tho US based.

The articles section is extensive and easy to use

http://www.highconflictinstitute.com/articles/most-popular-articles

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Well being in the workplace

Well being takes many meanings in the workplace. Its not about whether or not you like your job, or fellow workers.

It IS about the emotional conditions experienced in going about doing your work. I have heard it said that emotions have no place in workplace – nonsense. And, when dealing with responses to people and situations in workplace, we ALWAYS respond emotionally first, then cognitively second. Practised or self-aware people can ‘catch’ their emotions just before acting on them – that’s emotional intelligence at its simplest.

For those who work with others, or sometimes for ourselves, I recommend the R U Ok? website. There you’ll find some great guidance on engaging with colleagues who may not be ok. It may even benefit you, or give you a resource to take home.

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important conversations

Managing important conversations

We all have important conversations- all the time- whether we realise it or not!

There’s a book published in its 2nd edition called Crucial Conversations. I recommend it to anyone looking to build their skills for those times when ‘just talking’ won’t get you over the line.

We all know when we’ve had a great conversation – it just feels right. Maintaining a sense of personal dignity and integrity when talking’s tough is a hallmark of a successful conversation. I recommend this book and the web support the authors provide if you really want to achieve great outcomes in your work and all areas where being understood is what you seek.

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